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8/26/2016
11:51:19 AM 
16-000748  ACE PRODUCTION OUTAGE, Saturday, Aug 27, 2016 @ 2200 to 0400 ET Sunday, Aug 28
Please be advised that there will be an ACE PRODUCTION outage Saturday evening, August 27, 2016 starting 2200 ET and ending Sunday, August 28, 2016 at 0400 ET. ACE O&M (ACE Manifest, ACE Portal, ...
Automated Broker Interface
ACE Portal Accounts
ACE Reports
Air Manifest
Export
New ACE Programming
Ocean Manifest
Partner Government Agencies
Rail Manifest
Truck Manifest  
 
8/22/2016
1:17:43 PM 
16-000733  ACE CERTIFICATION Outage, Monday, August 22, 2016 @ 1700 ET to 2000 ET
Please be advised that there will be an ACE CERTIFICATION outage today, Monday, evening, August 22, 2016 from 1700 ET to 2000 ET for infrastructure maintenance activities.
Automated Broker Interface
ACE Portal Accounts
ACE Reports
Air Manifest
Export
New ACE Programming
Ocean Manifest
Partner Government Agencies
Rail Manifest
Truck Manifest  
 
8/19/2016
1:28:36 PM 
16-000729  ACE PRODUCTION OUTAGE, Saturday, Aug 20, 2016 @ 2200 to 0400 ET Sunday, Aug 21
Please be advised that there will be an ACE PRODUCTION outage Saturday evening, August 20, 2016 starting 2200 ET and ending Sunday, August 21, 2016 at 0400 ET. ACE O&M (ACE Manifest, ACE Portal, ...
Automated Broker Interface
ACE Portal Accounts
ACE Reports
Air Manifest
Export
New ACE Programming
Ocean Manifest
Partner Government Agencies
Rail Manifest
Truck Manifest  
 
8/17/2016
4:35:59 PM 
16-000721  ACE PRODUCTION OUTAGE, Thursday August 18,2016 0500-0700ET
In addition to the ACE PRODUCTION Cargo Release deployment tomorrow morning, Thursday August 18, 2016, the following ACE applications and system processing will be UNAVAILABLE due to Infrastructure ...
Automated Broker Interface
ACE Portal Accounts
ACE Reports
Air Manifest
Export
New ACE Programming
Ocean Manifest
Partner Government Agencies
Rail Manifest
Truck Manifest  
16-000717 
8/17/2016
11:03:45 AM 
16-000716  ACE CERTIFICATION Outage, Wednesday, August 17, 2016 @ 1700 ET to 2000 ET
Please be advised that there will be an ACE CERTIFICATION outage this evening, Wednesday, August 17, 2016 from 1700 ET to 2000 ET for infrastructure maintenance.
Automated Broker Interface
ACE Portal Accounts
ACE Reports
Air Manifest
Export
New ACE Programming
Ocean Manifest
Partner Government Agencies
Rail Manifest
Truck Manifest  
 
8/12/2016
12:07:13 PM 
16-000701  ACE PRODUCTION OUTAGE, Saturday, Aug 13, 2016 @ 2200 to 0400 ET Sunday, Aug 14
Please be advised that there will be an ACE PRODUCTION Outage Saturday evening, August 13, 2016 starting 2200 ET and ending Sunday, August 14, 2016 at 0400 ET. Infrastructure maintenance ...
Automated Broker Interface
ACE Portal Accounts
ACE Reports
Air Manifest
Export
New ACE Programming
Ocean Manifest
Partner Government Agencies
Rail Manifest
Truck Manifest  
 
8/10/2016
11:54:17 AM 
16-000682  RESOLVED: ACE Processing Issues on Wednesday, August 10, 2016
ACE experienced an outage between approximately 10:50am ET and 11:40am ET that resulted in transactions receiving ACE SYSTEM FAILURE errors. The issue has been resolved and all transactions are now ...
Automated Broker Interface
ACE Portal Accounts
ACE Reports
Air Manifest
Export
Ocean Manifest
Partner Government Agencies
Rail Manifest
Truck Manifest  
 
8/9/2016
6:01:14 PM 
16-000680  ACE CERTIFICATION Outage, Wednesday, August 10, 2016 @ 1700 ET to 2000 ET
Please be advised that there will be an ACE CERTIFICATION outage Wednesday evening, August 10, 2016 from 1700 ET to 2000 ET. Infrastructure maintenance activities and the following ACE Deployment ...
Automated Broker Interface
ACE Portal Accounts
ACE Reports
Air Manifest
Export
New ACE Programming
Ocean Manifest
Partner Government Agencies
Rail Manifest
Truck Manifest  
 
8/7/2016
11:06:00 AM 
16-000676  Some ACE users receiving proxy error at login - steps to resolve are enclosed
Some ACE users are receiving the following error at log-in: "The proxy server could not complete your request due to an unexpected error". If you receive this error, you will need to clear ...
Automated Broker Interface
ACE Portal Accounts
ACE Reports
Air Manifest
Export
Ocean Manifest
Partner Government Agencies
Rail Manifest
Truck Manifest  
16-000165 
8/7/2016
11:02:52 AM 
16-000675  Some ACE users receiving
Some ACE users are receiving the following error at log-in: "The proxy server could not complete your request due to an unexpected error". If you receive this error, you will need to clear ...
Automated Broker Interface
ACE Portal Accounts
ACE Reports
Air Manifest
Export
Ocean Manifest
Partner Government Agencies
Rail Manifest
Truck Manifest