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12/2/2016
1:24:41 PM 
16-000987  ACE PRODUCTION OUTAGE, Saturday, Dec. 3, 2016 @ 2200 to 0400 ET Sunday, Dec. 4
Please be advised that there will be an ACE PRODUCTION Outage Saturday evening, December 3, 2016 starting 2200 ET and ending Sunday, December 4, 2016 at 0400 ET for infrastructure maintenance ...
Automated Broker Interface
ACE Portal Accounts
ACE Reports
Air Manifest
Export
New ACE Programming
Ocean Manifest
Partner Government Agencies
Rail Manifest
Truck Manifest  
 
11/30/2016
6:05:50 PM 
16-000982  Trade Partner connectivity issue today Nov 30, 2016
Several trade partners have been experiencing communication disruptions with CBP interfaces today, starting about 11 E.S.T. Network operations has been working to resolve these issues. At this time, ...
Automated Broker Interface
Air Manifest
Export
Ocean Manifest
Rail Manifest
Truck Manifest  
 
11/30/2016
12:18:38 PM 
16-000980  ACE CERTIFICATION Outage today, Wednesday, Nov. 30, 2016 @ 1700 ET to 2200 ET
Please be advised that there will be an ACE CERTIFICATION outage Wednesday evening, November 30, 2016 from 1700 ET to 2200 ET for infrastructure maintenance activities.
Automated Broker Interface
ACE Portal Accounts
ACE Reports
Air Manifest
Export
New ACE Programming
Ocean Manifest
Partner Government Agencies
Rail Manifest
Truck Manifest  
 
11/23/2016
11:26:50 AM 
16-000975  ACE CERTIFICATION OUTAGE today Nov. 23,2016 1700-2000 ET; NO PROD OUTAGE This Weekend
Please be advised that there will be an ACE CERTIFICATION outage this (Wednesday) evening, November 23, 2016 from 1700 ET to 2000 ET for infrastructure and security maintenance activities. In ...
Automated Broker Interface
ACE Portal Accounts
ACE Reports
Air Manifest
Export
New ACE Programming
Ocean Manifest
Partner Government Agencies
Rail Manifest
Truck Manifest  
 
11/23/2016
11:26:03 AM 
16-000974  RESOLVED - The issues impacting ACE Portal have been resolved
The issues that had been impacting users attempting to access and work within the ACE Portal have been resolved.
Automated Broker Interface
ACE Portal Accounts
ACE Reports
Air Manifest
Export
New ACE Programming
Ocean Manifest
Partner Government Agencies
Rail Manifest
Truck Manifest  
16-000972 
11/23/2016
9:13:05 AM 
16-000972  Issues impacting ACE Portal activity
CBP is currently experiencing issues that are impacting ACE Portal activity. Users may be experiencing issues attempting to log in to the ACE Portal and slow response times once logged on. ...
Automated Broker Interface
ACE Portal Accounts
ACE Reports
Air Manifest
Export
New ACE Programming
Ocean Manifest
Partner Government Agencies
Rail Manifest
Truck Manifest  
 
11/22/2016
1:32:25 PM 
16-000969  Update: ACE Availability Dashboard
As an update to CBP's announcement on the ACE Availability Dashboard, if you have questions related to the dashboard they should be submitted to askace@cbp.dhs.gov.
Automated Broker Interface
ACE Outreach Events
ACE Portal Accounts
ACE Reports
Air Manifest
Export
New ACE Programming
Ocean Manifest
Partner Government Agencies
Rail Manifest
Trade Policy Updates
Truck Manifest  
16-000963 
11/20/2016
2:06:14 PM 
16-000966  RESOLVED - Issue with the ACE Cargo/Manifest/Entry Release Query has been resolved
The issues with the ACE Cargo/Manifest/Entry Release Query (ABI CQ Query)has been resolved. All queries that were submitted when the issue existed are being processed and filers will receive ...
Automated Broker Interface
Air Manifest
New ACE Programming
Ocean Manifest
Rail Manifest
Truck Manifest  
16-000965 
11/20/2016
1:32:20 PM 
16-000965  ACE issues with the ACE Cargo/Manifest/Entry Release Query
We are aware of the issues with the ACE Cargo/Manifest/Entry Release Query (ABI CQ Query) and the technicians are working to correct the issue. If you have submitted the above query, you will not ...
Automated Broker Interface
Air Manifest
New ACE Programming
Ocean Manifest
Rail Manifest
Truck Manifest  
 
11/18/2016
3:07:21 PM 
16-000964  ACE PRODUCTION OUTAGE, Saturday, Nov. 19, 2016 @ 2200 to 0400 ET Sunday, Nov. 20
Please be advised that there will be an ACE PRODUCTION Outage Saturday evening, November 19, 2016 from 2200 ET to 0400 ET, Sunday, November 20 for ACE O&M (ACE Manifest, ACE Portal, ACE Accounts, ACE ...
Automated Broker Interface
ACE Portal Accounts
ACE Reports
Air Manifest
Export
New ACE Programming
Ocean Manifest
Partner Government Agencies
Rail Manifest
Truck Manifest