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11/17/2017
4:06:30 PM 
17-000726  2017 ACE Customer Satisfaction Survey is Now Open
ATTENTION ALL TRADE ACE USERS: The 2017 ACE Customer Satisfaction Survey is now open. CBP encourages all importers, brokers, carriers and other trade community users of ACE to take the 5 - 10 minute ...
Automated Broker Interface
ACE Portal Accounts
ACE Reports
Air Manifest
Export
New ACE Programming
Ocean Manifest
Partner Government Agencies
Rail Manifest
Truck Manifest  
 
11/17/2017
4:00:07 PM 
17-000725  ATF Interim Procedure for Filing in ACE
Current ACE programming does not provide a disclaimer option for commodities filed under tariff codes identified by ATF for review. To help facilitate the review process, for all imports filed under ...
Automated Broker Interface
Partner Government Agencies  
 
11/17/2017
1:43:39 PM 
17-000724  ACE CERTIFICATION Outage, Monday, Nov 20, 2017 @ 1715 ET to 2100 ET
Please be advised that there will be an ACE CERTIFICATION Outage Monday evening, November 20, 2017 from 1715 ET to 2100 ET due to ACE Infrastructure maintenance. This Monday CERT outage is in lieu ...
Automated Broker Interface
ACE Portal Accounts
ACE Reports
Air Manifest
Export
New ACE Programming
Ocean Manifest
Partner Government Agencies
Rail Manifest
Truck Manifest  
 
11/17/2017
10:54:44 AM 
17-000723  ACE PRODUCTION OUTAGE, Saturday, Nov 18, 2017 @ 2200 to 0400 ET Sunday, Nov 19
Please be advised that there will be an ACE PRODUCTION Outage Saturday evening, November 18, 2017 from 2200 ET to 0400 ET Sunday, November 19, 2017, for ACE Infrastructure Maintenance.
Automated Broker Interface
ACE Portal Accounts
ACE Reports
Air Manifest
Export
New ACE Programming
Ocean Manifest
Partner Government Agencies
Rail Manifest
Truck Manifest  
 
11/16/2017
1:50:10 PM 
17-000722  ACE-CERTIFICATION-SU-SQ ISSUED-11-09-2017-RESOLVED
The SU-SQ issue within the ACE CERTIFICATION system reported in CSMS 17-000705 has been resolved. SQ-output messages are being returned to the Trade for the SU input messages. The trade can ...
Automated Broker Interface
New ACE Programming  
17-000705 
11/16/2017
10:17:51 AM 
17-000721  SX and/or SO not sent for SE transactions filed between 0900 - 0910 EST 11/16/2017
This morning, 11/16/2017, the ACE cargo release process (SE transactions) experienced issues resulting in "ACE SYSTEM FAILURE" error messages. As a result, some filers may not have received their SX ...
Automated Broker Interface    
11/15/2017
9:17:13 PM 
17-000720  RESOLVED: ACE PO Messages not being sent out
The earlier issue of PO status messages not going out in response to PE (FDA prior notice)standalone filings has been fixed and the backlog has been cleared. Please contact your Client Rep or the ...
Automated Broker Interface
New ACE Programming
Partner Government Agencies  
17-000719 
11/15/2017
4:40:57 PM 
17-000719  ACE PO Messages not being sent out
CBP is aware of the issue where PO messages are not being sent out to filers in response to a standalone (PE) transaction. The technical team is actively investigating the issue and another CSMS will ...
Automated Broker Interface
New ACE Programming
Partner Government Agencies  
 
11/15/2017
4:06:08 PM 
17-000718  Additional Day for Payment Granted for 11/14/17
At approximately 3:30 p.m. EST yesterday November 14, 2017, CBP experienced issues with an Automated Commercial Environment (ACE) database. As a result, the ACE Portal and EDI capabilities were ...
Automated Broker Interface
ACE Portal Accounts
ACE Reports
Air Manifest
Export
New ACE Programming
Ocean Manifest
Partner Government Agencies
Rail Manifest
Trade Policy Updates
Truck Manifest  
 
11/15/2017
2:48:03 PM 
17-000717  ACE PRODUCTION ES Deployment, Thur Nov 16,2017 @0500ET,impact ACE CargoRel & EntrySumm
Please be advised that there will be an ACE PRODUCTION Entry Summary/NAFTA deployment on Thursday morning, November 16, 2017, during the 0500 - 0700 ET window, which will impact ACE Cargo Release ...
Automated Broker Interface
New ACE Programming
Partner Government Agencies